ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) : PENGARUH QUALITY OF WORK LIFE DAN SELF-EFFICACY (Studi Pada Karyawan PT Suzuki Sejahtera Sunindo Trada Kota Semarang)
Abstract
This study was shown to see the effect of Quality of Work Life and Self-Efficacy on Organizational Citizenship Behavior on the performance of employees of PT Suzuki Sejahtera Sunindo Trada Semarang. Has as many as 70 workers. The technique of taking samples in this study is using sensus Sampling or taking saturated samples. Take primary data using a questionnaire merhod or data analysis using multiple linear regression. Obtained research that Qualiyy of Work Life is significantly affected by Organizational Citizenship Behavior by 0,407and Self-Efficacy is not affected by Organizational Citizenship Behavior at 0,210 and the significant level is 0,057 > 0,05.
Keywords:
Quality of Work Life, Self-Efficacy, Organizational Citizenship Behavior
References
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Sugiyono, P. D. (2013). Metode penelitian manajemen. Bandung: Alfabeta, CV.
Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2002). Validation of the Maslach Burnout Inventory - General survey: An Internet study. Anxiety, Stress and Coping, 15(3), 245–260. https://doi.org/10.1080/1061580021000020716
Bandura, A. (2000). Exercise of human agency through collective efficacy. Current Directions in Psychological Science, 9(3), 75–78. https://doi.org/10.1111/1467-8721.00064
Bateman, T. (2019). Management : Leading & Collaborating in Competitive World , 13e Chapter by Chapter Changes. 5–9.
Bong, M., & Skaalvik, E. M. (2003). Academic Self-Concept and Self-Efficacy: How Different Are They Really? Educational Psychology Review, 15(1), 1–40. https://doi.org/10.1023/A:1021302408382
Cascio, W. F. (2006). The Economic Impact of Employee Behaviors on Organizational Performance. America at Work, 241–256. https://doi.org/10.1057/9781403983596_14
Cnaan, R. A., & Cascio, T. A. (1998). Performance and commitment issues in management of volunteers in human service organizations. Journal of Social Service Research, 24(3–4), 1–37. https://doi.org/10.1300/J079v24n03_01
Das, S., & Rodriguez, F. (1977). Zyx Zyx Zy Zy. 15, 1341–1347.
Erkutlu, H. (2011). The moderating role of organizational culture in the relationship between organizational justice and organizational citizenship behaviors. Leadership & Organization Development Journal, 32(6), 532–554. https://doi.org/10.1108/01437731111161058
Hamzah, H., Hubeis, M., & Hendri, I. (2020). the Effect of Career Development, Justice Organization and Quality of Work Life To Organizational Commitment and Implications To Organizational Citizenship Behavior of Employees At Pt. Perkebunan Nusantara Xiii. International Review of Management and Marketing, 10(3), 101–109. https://doi.org/10.32479/irmm.10002
Katz, D., & L, K. R. (1966). The social psychology of organizations, New York, Wiley. This Week’s Citation Classic, 29(21), 242–246.
Luh, N., Purjani1, P., & Riana2, G. (2018). The Implication of Person-Job Fit and Person - Organization Fit on Organizational Citizenship Behavior. International Journal of Science and Research, 8(9), 1625–1630. www.ijsr.net
Norman, H. D., Wright, J. R., Hubbard, S. M., Miller, R. H., & Hutchison, J. L. (2009). Reproductive status of Holstein and Jersey cows in the United States. Journal of Dairy Science, 92(7), 3517–3528. https://doi.org/10.3168/jds.2008-1768
Organ, D. W. (1998). Organizational citizenship behavior: The good soldier syndrome.
Pio, R. J., & Lengkong, F. D. J. (2020). The relationship between spiritual leadership to quality of work life and ethical behavior and its implication to increasing the organizational citizenship behavior. Journal of Management Development, 39(3), 293–305. https://doi.org/10.1108/JMD-07-2018-0186
Pradhan, R. K., Jena, L. K., & Panigrahy, N. P. (2020). Do sustainability practices buffer the impact of self-efficacy on organisational citizenship behaviour?: Conceptual and statistical considerations. Journal of Indian Business Research, 12(4), 509–528. https://doi.org/10.1108/JIBR-05-2019-0170
Prasetyaningrum, K. A., & Simarmata, N. (2016). Efikasi Diri dan Kecerdasan Emosional dengan Perilaku Kewargaan Organisasi pada Pramugari Pramugara Maskapai X. Jurnal Psikologi Udayana, 3(1), 95–107. https://doi.org/10.24843/jpu.2016.v03.i01.p10
Sugiyono, P. D. (2013). Metode penelitian manajemen. Bandung: Alfabeta, CV.
Published
2022-06-01
How to Cite
Widiyanti, F., & Rizal, A. (2022). ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) : PENGARUH QUALITY OF WORK LIFE DAN SELF-EFFICACY (Studi Pada Karyawan PT Suzuki Sejahtera Sunindo Trada Kota Semarang). Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 5(2), 1131-1138. https://doi.org/https://doi.org/10.36778/jesya.v5i2.659
Section
Articles
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