PENTINGNYA PERAN STRATEGI SUMBER DAYA MANUSIA DALAM MEMPENGARUHI RETENSI AUDITOR DI INDONESIA
Abstract
The purpose of this study was to analyze the influence of strategic human resource management to employee retention in audit firm using perceived organization support as a mediator variable. The samples in this study is the employee who work as auditor in audit firms in Indonesia.
Method of data collection is conducted using questionnaire which distributed by e-mail to audit firms. Sampling method used in this study is purposive sampling. The amount of respondent in this study was 109 questionnaires which distributed among 11 city in Indonesia.
The results of this study show that recruitment, training, compensation, and perceived organization support are parcially have a positive affect employee retention. Performance appraisal parcially do not affect employee retention. Strategic human resource management have a significant positive affect to perceived organizational support. The relationship between strategic human resource management and employee retention is fully mediated by perceived organizational support.
Keywords:
employee retention, perceived organizational support, compensation, performance appraisal, recruitment
References
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Akhter, S., Malik, M. F., Khwaja, M. G., & Mehmed, S. (2018). Flexible HRM Practices and Employee Retentiossn : Developing and Testing of an Integrated Model. International Journal of Modern Management Sciences, 7(1), 13–27.
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Alfisyahri, K., Etikariena, A., & Gatari, E. (2018). The relationship between perceived organizational support and employeers turnover intention through supportive co-worker workshop in division B at Company X. Advances in Social Science, Education and Humanities Research (ASSEHR), 135, 464–474.
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Arasanmi, C. N., & Krishna, A. (2019). Employer branding: perceived organisational support and employee retention – the mediating role of organisational commitment. Industrial and Commercial Training, 51(3), 174–183.
Ashraf, M., Ahmad, N., & Haider, S. (2016). Antecedents of Turnover Intentions : A Study Of Karachi Business Schools. Journal of Business Studies, 12(1), 139–156.
Azeez, S. (2017). Human Resource Management Practices and Employee Retention: A Review of Literature. Journal of Economics, Management and Trade, 18(2), 1–10.
Ba, A. (2017). A Research on HRM Factors Affecting Employee Retention at. European Journal of Business and Management, 9(19), 1–8.
Bai, S., & Bhutto, M. (2016). HRM Practices in Improving Employee Retention in Pakistan, Where Employee Value as a Focal Point. Journal of Economics, Business and Management, 4(12), 677–683.
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Barlian, E. (2016). Metodologi Penelitian Kualitatif & Kuantitatif.
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Darmika, N. K. A. P., & Sriathi, A. A. A. (2019). Pengaruh Pengembangan Karier, Komitmen Organisasional Dan Perceived Organizational Support Terhadap Retensi Karyawan. 8(7), 4153–4182.
Dessler, G. (2013). Human Resource Management Thirteenth Edition.
Dowling, P., Festing, M., & Engle, A. D. (2013). International Human Resource Management Sixth Edition. Cengage Learning.
Duarte, A. P., Gomes, D. R., & Neves, J. G. (2015). Satisfaction with human resource management practices and turnover intention in a five-star hotel: The mediating role of perceived organizational support. Dos Algarves A Multidisciplinary E-Journal, 25(June 2016), 103–123.
Edwards, M. R. (2009). HR, perceived organisational support and organisational identification: An analysis after organisational formation. Human Resource Management Journal, 19(1), 91–115.
Fahim, M. G. A. (2018). Strategic human resource management and public employee retention. Review of Economics and Political Science, 3(2), 20–39.
Fatima, M., Shafique, M., Qadeer, F., & Ahmad, R. (2015). HR practices and employee performance relationship in higher education: Mediating role of job embeddedness, perceived organizational support and trust. Pakistan Journal of Statistics and Operation Research, 11(3), 421–439.
Fayaz, M., Amin, K., & Khan, N. (2019). Factors Affecting Employees Turnover Intentions in Khyber Pukhthunkhwa-Pakistan (A case Study of Habib Banks Limited, Peshawar Region). SSRN Electronic Journal, 1–14.
Fitria, Y., & Linda, M. R. (2019). Perceived Organizational Support and Work Life Balance on Employee Turnover Intention. Advances in Economics, Business and Management Research, 65(Icebef 2018), 503–506.
Francis, A. U. (2014). Human Resource Management Practices and Employee retention in Nigeria’s Manufacturing industries. International Journal of Scientific & Engineering Research, 5(2), 1741–1754.
Ghazali, H., Nashuki, N. M., & Othman, M. (2018). The Influence of Perceived Organizational Support (POS), Perceived Supervisory Support (PSS) and Organizational Commitment (OC) towards Intention to Leave or Intention to Stay: A case of Casual Dining Restaurants in Klang Valley, Malaysia. International Journal of Academic Research in Business and Social Sciences, 8(9), 1884–1902.
Glarino, G. G. (2013). Strategic Human Resource Management : Influences on Perceived Organizational Support and Job Attitudes. International Journal of Business and Social Science, 4(12), 6–16.
Gupta, A., & Gomathi, S. (2018). Influence of human resource practices on faculty’s intention to stay in higher education management institutes. International Journal of Business Excellence, 15(2), 256–268.
Haider, M., Rasli, A., Akhtar, C. S., Yusoff, R. B. M., Malik, O. M., Aamir, A., … Tariq, F. (2015). The impact of human resource practices on employee retention in the telecom sector. International Journal of Economics and Financial Issues, 5(2), 63–69.
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Hong, E., Hao, L., Kumar, R., Ramendran, C., & Kadiresan, V. (2012). An effectiveness of human resource management practices on employee retention in institute of higher learning: A regression analysis. International Journal of Business Research and Management, 3(2), 60–79.
Hussain, T., & Asif, S. (2012). Is Employees’ Turnover Intention Driven By Organizational Commitment and Perceived Organizational Support? Journal of Quality and Technology Management, 8(2), 1–10.
Imna, M., & Hassan, Z. (2015). Influence of Human Resource Management Practices on Employee Retention in Maldives Retail Industry. International Journal of Accounting and Business Management, 4(2), 50–80.
Islam, T., Khan, S. ur R., Ungku Ahmad, U. N. B., Ali, G., Ahmed, I., & Bowra, Z. A. (2013). Turnover Intentions: The Influence of Perceived Organizational Support and Organizational Commitment. Procedia - Social and Behavioral Sciences, 103, 1238–1242.
Kakar, P., Raziq, A., & Khan, F. (2017). Impact of Human Resource Management Practices on Employee Retention: A Case of Banking Sector in Quetta Baluchistan. Journal of Management Info, 4(3), 5–11.
Kalidass, A., & Bahron, A. (2015). The Relationship between Perceived Supervisor Support, Perceived Organizational Support, Organizational Commitment and Employee Turnover Intention. International Journal of Business Administration, 6(5), 82–89.
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KPMG. (2017). Transparency Report KPMG.
KPMG. (2018). Transparency Report KPMG.
Mahmood, N. A., Paiman, M., Mohammed, M. K., & Suhaimee, M. S. (2018). The effectiveness of human resource management practices on employee retention at national hydrographic centre (NHC). The Journal of Social Sciences Research, (2), 285–296.
Maina, B. W. (2014). Effect of Human Resource Management Practices on Employees ’ Retention in Institutions of Higher Learning in Kenya : a Case Study of Kenyatta University. Journal Management, 2(14), 256–279.
Martono, S., & Putri, V. W. (2018). HRM Practices in Indonesia: the Contributing Power of Embeddedness and Support. Jurnal Dinamika Manajemen, 9(2), 206–217.
Mayes, B. T., Finney, T. G., Johnson, T. W., Shen, J., & Yi, L. (2016). The effect of human resource practices on perceived organizational support in the People’s Republic of China. International Journal of Human Resource Management, 28(9), 1261–1290.
Mbugua, G. M., Waiganjo, E. W., & Njeru, A. (2014). Relationship between Strategic Recruitment and Employee Retention in Commercial Banks in Kenya. International Journal of Business Administration, 6(1), 87–97.
Mugizi, W., Musinguzi, M. N., & Augustina, D. O. (2019). Human Resource Career Development Practices and Retention of Secondary Schools’ Teachers in Rubabo County, Rukungiri District, Uganda. Journal of Education Research and Rural Community Development, 1(2), 18–20.
Nadeem, K., Khan, M. A., Imtiaz, N., & Iftikhar, Y. (2019). Turnover Intention and Perceived Organizational Support ; Mediating Role of Work Engagement and Organizational Commitment. European Scientific Journal, 15(10).
Narang, L., & Singh, L. (2011). Human Resource Practices and Perceived Organizational Support — A Relationship in Indian Context. Management and Labour Studies, 36(3), 217–224.
Nurkholis, I. P. H. S., & Hariadi, B. (2019). Turnover Intention in Public Accounting Firms in East Java. Journal Of Accounting And Business Education, 3(2), 123–140.
Nyaema, R. W., & Wambua, D. P. (2017). Strategic Human Resource Management Practices and Employee Retention in Commercial Banks in Kenya. Journal of Human Resource and Leadership, 4(2), 73–89.
Oladunmoye, E. O. (2017). A Regression Analysis Of Perceived Organizational Support, Interpersonal Relationship And Employee Turnover Intention In Southwest Nigeria. International Journal of Information, Business and Management, 9(3).
Olaimat, D., & Awwad, B. (2017). Exploring the Relationship between Human Resource Practices and Employee Retention in the House of Representatives in Jordan. International Journal of Business and Social Science, 8(10), 178–185.
Paul, G. D., & Hung, D. K. M. (2018). Human resource management practices and turnover intention : The mediating role of perceived organizational support in tertiary institutions in Nigeria. International Journal of Engineering & Technology, 7(3), 715–722.
PWC. (2017). Transparency report: A conversation on transparency, quality, and value.
Rasdi, R. M., & Chen, Y. S. (2018). People Management for Managing Employees’ Retention in the Organizations. International Journal of Academic Research in Business and Social Sciences, 8(12), 499–509.
Roy, B. (2019). Influence Of Human Resource Management Practices On Employee Retention: A Study In Banks. International Journal of Accounting and Business Management, 4(1), 50–80.
Saleem, M., & Affandi, H. (2014). HR Practices and Employees Retention, an empirical analysis of Pharmaceutical sector of Pakistan. IOSR Journal of Business and Management, 16(6), 111–116.
Santhanam, N., Kamalanabhan, T. J., Dyaram, L., & Ziegler, H. (2017). Impact of human resource management practices on employee turnover intentions: Moderating role of psychological contract breach. Journal of Indian Business Research, 9(3), 212–228.
Saranya, R., & Muthumani1, S. (2015). Impact of perceived organisation support and organisation commitment on turnover intention of women employees in it industry. Journal of Theoretical and Applied Information Technology, 75(2), 256–261.
Satardien, M., Jano, R., & Mahembe, B. (2019). The relationship between perceived organisational support, organisational commitment and turnover intention among employees in a selected organisation in the aviation industry. South African Journal of Childhood Education, 17, 1–8.
Setiawan, Adi. (2017) Analisis data statistik. Salatiga. Tisara Grafika,
Shah, M., & Asad, M. (2018). Effect of Motivation on Employee Retention: Mediating Role of Perceived Organizational Support. European Online Journal of Natural and Social Sciences, 7(2), 511–520.
Sugiyono. (2013). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung:
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Published
2022-01-28
How to Cite
Candra, R. (2022). PENTINGNYA PERAN STRATEGI SUMBER DAYA MANUSIA DALAM MEMPENGARUHI RETENSI AUDITOR DI INDONESIA. Jesya, 5(1), 1059-1070. https://doi.org/https://doi.org/10.36778/jesya.v5i1.682
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
