Pengaruh Big Five Personality Traits Dan Work Environment Terhadap Employee Performance Pada Hotel Di Kota Batam
Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh dari variabel big five personality traits dan work environment terhadap employee performance dengan employee engagement sebagai mediasi. Penelitian ini dilakukan dengan cara melakukan survei serta membagikan kuesioner kepada 191 responden. Responden yang dijadikan sampel adalah karyawan dari 5 Hotel bintang empat dengan rangking tertinggi dalam kategori family friendly versi aplikasi Traveloka. Teknik yang digunakan oleh penulis adalah dengan cara menyebarkan google forms terhadap karyawan yang bekerja di Hotel untuk mendapatkan data primer. Penulis melakukan pengujian dengan menggunakan aplikasi PLS dan hasil yang diperoleh ialah bahwa adanya ikatan yang signifikan dan tidak signifikan dari variabel – variabel yang diteliti oleh penulis. Hasil penelitian ini menunjukkan bahwa untuk memaksimalkan employee performance dibutuhkan work environment serta employee engagement didalam memajukan kinerja karyawan karena jika karyawan merasa nyaman dengan keadaan lingkungan kerja, maka karyawan akan memberikan umpan balik secara otomatis kepada perusahaan dengan cara memberikan hasil kinerja yang baik dalam melaksanakan pekerjaannya.
Keywords:
Big Five Personality Traits, Work Environment, Employee Engagement, Employee Performance
References
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Yona, M., & Della, Y. (2019). PENEMPATAN PEGAWAI TERHADAP KINERJA KARYAWAN PT . ADVANTAGE SUPPLY CHAIN MANAGEMENT ( SCM ) CABANG BATAM. 6(1), 256–269.
Ali, Z., Sabir, S., & Mehreen, A. (2019). Predicting engagement and performance through firm’s internal factors: Evidence from textile sector. Journal of Advances in Management Research, 16(5), 763–780. https://doi.org/10.1108/JAMR-11-2018-0098
Andreani, F., & Petrik, A. (2016). Employee Performance as The Impact of Transformational Leadership and Job Satisfaction in PT Anugerah Baru Denpasar. Jurnal Manajemen Dan Kewirausahaan, 18(1), 25–32. https://doi.org/10.13189/ujm.2016.040404
Ayu Putu Widani Sugianingrat, I., Rini Widyawati, S., Alexandra de Jesus da Costa, C., Ximenes, M., Dos Reis Piedade, S., & Gede Sarmawa, W. (2019). The employee engagement and OCB as mediating on employee performance. International Journal of Productivity and Performance Management, 68(2), 319–339. https://doi.org/10.1108/IJPPM-03-2018-0124
Badan Pusat Statistik Provinsi Kepulauan Riau. (2019). Berita Resmi Statistik. Bps.Go.Id, 27, 1–8. https://papua.bps.go.id/pressrelease/2018/05/07/336/indeks-pembangunan-manusia-provinsi-papua-tahun-2017.html
Bhatti, M. A., & Juhari, A. (2018). Mediating the role of work engagement between personal resources ( self- efficacy , the big five model ) and nurses ’ job performance International Journal of Human Rights in Healthcare Article information : November. https://doi.org/10.1108/IJHRH-10-2017-0056
Gupta, V., & Agarwal, U. A. (2018). Relationships between job characteristics, work engagement, conscientiousness and managers’ turnover intentions: a moderated-mediation analysis. Personnel Review. https://doi.org/10.1108/PR-11-2014-0255
Hanaysha, J. (2016). Testing the Effects of Employee Engagement, Work Environment, and Organizational Learning on Organizational Commitment. Procedia - Social and Behavioral Sciences, 229(August 2016), 289–297. https://doi.org/10.1016/j.sbspro.2016.07.139
Husna, I., Mohd, M., & Shafiqah, N. (2016). How Work Environment affects the Employee Engagement in a Telecommunication Company. 21–23.
Ismail, H. N., Iqbal, A., & Nasr, L. (2019). Employee engagement and job performance in Lebanon: the mediating role of creativity. International Journal of Productivity and Performance Management, 68(3), 506–523. https://doi.org/10.1108/IJPPM-02-2018-0052
Ke, J., Zhang, F., Yan, X., & Fu, Y. (2017). The Effect of University Teachers’ Workplace Spirituality on Employee Engagement: Professional Commitment as Mediator. Creative Education, 08(13), 2147–2154. https://doi.org/10.4236/ce.2017.813145
Massoudi, D. A. H., & Hamdi, D. S. S. A. (2017). The Consequence of work environment on Employees Productivity. IOSR Journal of Business and Management, 19(01), 35–42. https://doi.org/10.9790/487x-1901033542
Mat, N., Jansriboot, P., & Mat, N. (2020). Big Five Personality , Transformational Leadership , Psychological Safety , and Employee Engagement of Private Sector Employees in Southern Thailand. 56(2019), 15–26.
Nurjanah, R., Rofaida, R., & Suryana, S. (2017). Kepribadian Karyawan Dan Budaya Organisasi: Faktor Determinan Keterikatan Karyawan (Employee Engagement). Jurnal Manajemen, 20(2), 310. https://doi.org/10.24912/jm.v20i2.50
Nuzula Agustin, I. (2019). Program studi manajemen fakultas ekonomi universitas internasional batam 2020. Modul Laboratorium Statistika Program Studi Manajemen Aplikasi Software SPSS Dan SmartPLS.
Obeidat, B. Y. (2016). Exploring the Relationship between Corporate Social Responsibility, Employee Engagement, and Organizational Performance: The Case of Jordanian Mobile Telecommunication Companies. International Journal of Communications, Network and System Sciences, 09(09), 361–386. https://doi.org/10.4236/ijcns.2016.99032
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, 5(1), 69–85. https://doi.org/10.1177/2278533716671630
Prameswari, G. A. (2019). the Effects of Job Characteristics on Work Engagement. Russian Journal of Agricultural and Socio-Economic Sciences, 85(1), 475–479. https://doi.org/10.18551/rjoas.2019-01.58
Pratiwi Kusuma, W., & Nugrohoseno, D. (2014). Bisma jurnal bisnis dan manajemen. 2(031).
Saengchai, S., Siriattakul, P., & Jermsittiparsert, K. (2019). The Mediating Role of Employee Engagement between Team and Co-worker Relation , Work Environment , Training and Development and Employee Performance. December. https://doi.org/10.37200/IJPR/V23I4/PR190414
Shaban, D. S. (2018). PREDICTING BIG-FIVE PERSONALITY TRAITS RELATION WITH EMPLOYEES’ ENGAGEMENT IN PUBLIC SECTOR IN EGYPT. Journal of Chemical Information and Modeling, 53(9), 1689–1699. https://doi.org/10.1017/CBO9781107415324.004
Subhash C. Kundu, K. L. (2017). Article information :Effects of supportive work environment on employee retention: mediating role of organizational engagement", International Journal of Organizational Analysis. Int J Logistics Management. https://doi.org/10.1108/09574090910954864
Tatenda S, M., Themba Q, M., & F, Shingirayi, C. (2019). Personality and job engagement among municipal workers in the Eastern Cape province , South Africa. 1–11.
Wicaksono, A. T., & Surjanti, J. (2016). PELATIHAN SEBAGAI VARIABEL MEDIASI STUDI pada PT GRESIK CIPTA SEJAHTERA. Bisnis Dan Manajemen, 8(2), 33–42.
Yona, M., & Della, Y. (2019). PENEMPATAN PEGAWAI TERHADAP KINERJA KARYAWAN PT . ADVANTAGE SUPPLY CHAIN MANAGEMENT ( SCM ) CABANG BATAM. 6(1), 256–269.
Published
2023-01-05
Section
Articles
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